In order to curb the menace of pesky calls and sms, telecom regulator TRAI has directed…
Tag: Customer
Vi Partners With Truecaller to Prevent Customer Service Fraud Calls
Vi (Vodafone Idea) India has collaborated with Truecaller to ensure safe and reliable communication for its…
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has revealed that it has resolved 99.1 percent of the 10,644 customer complaints it…
Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian…
Microsoft’s LinkedIn Sued for Disclosing Customer Information to Train AI Models
Microsoft’s LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed…